FAQ + Q&A.
- Our store is pronounced ‘Schultz Brothers’.
- We will NEVER ask you to turn up your LOD settings for our content.
- We only make 100% original content
- Popular to contrary belief, we are a 1 man show. Not a team.
- All Customer service is done by myself
- Not accepting custom work at this time.
Q. What is your return / refund policy?
A. All our items are view-able in-world, we do not offer refunds. View in-world before purchasing.
Q. Help! I’ve purchased something twice!
A: If you have double purchased an item on accident, send a NC to yogijo Resident in-world with any transaction information you have.
Q. Where can i sell my duplicates from your gacha machines?
A. Some events have “unofficial” resale yards, there are many resale yards in Second Life. One of my personal favorites: Gacha Emporium.
Q. How can i become a blogger for Schultz Bros.?
A. To apply, drop a NC with your blog info & Flickr page to ‘yogijo Resident’.
Q. Where did you get the idea for your store name?
A: The name “Schultz Bros.” came from a role-play grocery store i ran in a 1930’s sim. After opening my store, the name stuck, regardless of me being a one man show.